I am using Mojave, with Safari 12.0.1. I DID have the extension, but now it's gone, and I can't find it.
Any suggestions?
Thanks for a great product!
Date
Votes
16 comments
-
CM Official comment @Todd and @Greg,
Try this version and let me know if the extension comes back:
https://www.pagico.com/downloads/Pagico_macOS_r2364.dmg
Thanks!
-
Greg Treece Ditto. Has come and gone a couple times for me.
-
Todd Nope. Still not there for me.
-
Todd ha! I spoke too soon... it's back! Thanks!
-
Todd Well, the Safari extension is gone again.
Any suggestions?
-
Todd Anything on this? This is a huge feature for me.
-
CM @Todd,
Sorry for the delay of my response! Please try this version and let me know if the extension comes back:
https://www.pagico.com/downloads/Pagico_macOS_r2370.dmg
Thanks!
-
Todd Yep. That worked!
What is happening that it is disappearing?
-
CM Todd,
That's great to know! If you really want to know, the Safari App Extension, from Apple's part, is designed to be invisible. It just works. But it's super sensitive to lots of variables and if any one of those hidden variables isn't ideal (e.g. the code signing certs of the extension and the main app must be intact and must be the same), it breaks by simply disappearing (failing with no error). For each release, we use an automated signing process that signs and verifies the code signing status of the main app, and some times, somehow, the extension gets signed differently. While they are all validly signed, macOS would reject the extension without informing either you (the user) or us (the developer). It's really a "black box" experience. But we're always tweaking our tools; and hopefully this is the end of the extension problems for at least a little while now.
Thank you for your patience!
-
Sladeoke So this says, not supported by Apple, guess it has gone right?
I'm running everything up to date, (latest), but not working??
-
CM @Sladeoke,
I think you tried to install the downloadable Pagico browser extension on macOS 10.14, right? That browser extension is for older Mac OS systems only. Starting from Pagico 8.15, we've shipped with a newer browser extension that's bundled within the Pagico app itself. You don't need to manually install anything. Just launch Pagico and its extension should show up in Safari -> Preferences -> Extensions tab.
Hope this helps a little! Feel free to let me know if you have any further questions.
Thank you!
-
Sladeoke @CM, thank you for the info, it works. Appreciate it.
-
Todd Well, the safari extension is gone again.
Version 8.18 (build 2405)
Any ideas?
-
CM @Todd,
Hmm... Can you try the following steps and let me know if it helps?
1. Delete the Pagico.app from /Applications folder
2. Download Pagico from our website again, and drag it to your /Applications folder
3. Launch it.
4. Check Safari -> Extensions Panel and see if the Pagico extension is there.
Please let me know how it goes. Thank you!
-
Todd Did what you asked above. I see the extension in the EXTENSIONS preference panel, but there is no hot button on the Safari browser.
-
CM @Todd,
Great news! We have a newer version for you to try:
https://www.pagico.com/downloads/ (or you can also use the in-app update checker to update)
The new revision number is 2408, and the browser extension should work with this newer version.
Please let me know how it goes. Thank you!
Please sign in to leave a comment.