Requesting Files from Clients

When working on a project that involves clients or collaborators, you can use the File Request feature to streamline the process of getting the right files uploaded by your clients.

Creating File Requests

Click on the "Request..." button near the top right corner of the Files pod, and you will be able to enter one (or more) email address with an optional custom message field.

Screenshot 2026-04-09 at 10.13.28 AM.png

 

The Client Experience with File Requests

The client experience is extremely simple and user friendly. Here's the email that they see when they receive your file request:

Screenshot 2026-04-09 at 10.21.16 AM.png

The File Upload Experience

When they clicked on the Upload Files button, they will see a simple and user friendly interface that feels almost like writing an email:

Screenshot 2026-04-01 at 11.53.53 AM.png

Your clients can upload the file without signing up or signing in. This one-step process is ultra streamlined so you can send out the file request confidently to your clients, knowing that they will be able to complete the process without extra training.

You Get Notified

As soon as the file uploads are completed, your clients will see a simple "Upload Completed" screen, and you will get notified. The files are ready to use in your track projects immediately.

Screenshot 2026-04-09 at 12.43.03 PM.png

Not just files...

In addition to just having access to the files, the client can also supply a note when they upload. Their notes could be about the files they uploaded, or overall ideas about the project. These notes will automatically be stored in your track project's Note pod, so you can easily see what they said when you're in the workspace.

 

Wrap Up

This is the File Request feature. It allows you to easily request files from clients, and get notified when the files are ready. It can significantly simplify the file collection process during your audio production projects.

 

Have more questions? Submit a request